6 min read

Security at Iaptic

At Iaptic, we take the security of your data seriously. This document outlines our security practices and infrastructure.

Our Security Foundation

We built Iaptic with security at its core. Our platform processes millions of transactions while maintaining:

  • 🔒 End-to-end encryption for all communications
  • 🇪🇺 100% EU-based infrastructure
  • 🏢 Multi-datacenter redundancy
  • ⚡ High-availability architecture

How We Process Your Data

graph LR
    A[Your App] -->|Encrypted| B[Iaptic API]
    E[Your Server] -->|Encrypted| B
    B -->|Secure Processing| D[(Distributed Storage\nwith 3x Redundancy)]

Data Security

Data Encryption

  • All passwords are encrypted using industry-standard hashing algorithms
  • All API communications are encrypted using TLS 1.2 or higher
  • Sensitive credentials are encrypted at rest

Access Controls

  • Access to production systems is strictly limited
  • Authentication is required for all system access
  • Regular access reviews are performed

Monitoring and Incident Response

System Monitoring

  • Automated monitoring systems track service health
  • Performance metrics are continuously collected
  • System alerts are configured for anomaly detection
  • Service status is publicly available at status.iaptic.com

Incident Response

  • We maintain an incident response plan
  • Security incidents are investigated promptly
  • Customers are notified of relevant incidents within 48 hours
  • Post-incident reviews are conducted to prevent recurrence

Infrastructure Management

Deployment Security

  • Infrastructure is managed as code
  • Changes go through review before deployment
  • Separate staging and production environments
  • Regular security updates are applied

Backup and Recovery

  • Database maintains three copies of all data
  • Data is distributed across multiple datacenters
  • Infrastructure can be rapidly redeployed if needed

Compliance and Privacy

Data Processing

  • All data processing occurs within the EU
  • We follow GDPR requirements for data handling
  • Data retention policies are clearly defined
  • Data export and deletion requests are honored

Privacy Practices

  • We collect only necessary data
  • Data usage is outlined in our Privacy Policy
  • We do not sell or share customer data
  • Data protection impact assessments are performed

Security Certifications and Compliance

While we're continuously improving our security posture, we currently:

  • ✅ Maintain GDPR compliance
  • ✅ Follow industry security best practices
  • ✅ Conduct regular security reviews
  • ✅ Provide transparent incident reporting

Our Security Roadmap

We're committed to continuously enhancing our security measures. Current initiatives include:

  • Advanced monitoring capabilities
  • Expanded compliance certifications (SOC 2, ISO 27001)
  • Additional security automation

Reporting Security Issues

If you discover a security vulnerability, please report it to us at [email protected]. We will investigate all legitimate reports and do our best to quickly fix the problem.

Please provide:

  • A description of the issue
  • Steps to reproduce if applicable
  • Any relevant logs or screenshots
  • Your contact information for follow-up

We appreciate your help in keeping Iaptic secure.