At Iaptic, we take the security of your data seriously. This document outlines our security practices and infrastructure.
Our Security Foundation
We built Iaptic with security at its core. Our platform processes millions of transactions while maintaining:
- 🔒 Encrypted transport (TLS / HTTPS)
- 🇪🇺 EU-based production infrastructure (Germany)
- 🏢 Multi-datacenter redundancy
- ⚡ High-availability architecture
How We Process Your Data
graph LR
A[Your App] -->|HTTPS| B[Iaptic API]
E[Your Server] -->|HTTPS| B
B -->|Secure Processing| D[(Distributed Storage\nacross multiple data centers)]
Data Security
Data Encryption
- Passwords are stored as salted bcrypt hashes
- The API and website are served over TLS (HTTPS), and our SDKs use it by default
Access Controls
- Access to production systems is strictly limited
- Authentication is required for all system access
Monitoring and Incident Response
System Monitoring
- Automated monitoring systems track service health
- Performance metrics are continuously collected
- System alerts are configured for anomaly detection
- Service status is publicly available at status.iaptic.com
Incident Response
- Security incidents are investigated promptly
- Customers are notified of personal data breaches as set out in our DPA §8
- Post-incident reviews are conducted to prevent recurrence
Infrastructure Management
Deployment Security
- Infrastructure is managed as code
- Changes go through review before deployment
- Separate staging and production environments
- Regular security updates are applied
Backup and Recovery
- Data is duplicated across multiple data centers
- Account and configuration data are also backed up weekly to separate backup storage, with backup history retained for two weeks
- Infrastructure can be rapidly redeployed if needed
Compliance and Privacy
Data Processing
- Data is stored and processed in Germany; some of our sub-processors access or process personal data outside the EU – see the DPA §4 for the transfer mechanisms
- We follow GDPR requirements for data handling
- Data retention policies are clearly defined
- Data export and deletion requests are honored
Privacy Practices
- We collect only necessary data
- Data usage is outlined in our Privacy Policy
- We do not sell customer data, and we do not share it with third parties for their own purposes
Security Certifications and Compliance
While we're continuously improving our security posture, we currently:
- ✅ Maintain GDPR compliance
- ✅ Follow industry security best practices
- ✅ Review the security of our code and infrastructure
- ✅ Provide transparent incident reporting
Our Security Roadmap
We're committed to continuously enhancing our security measures. Current initiatives include:
- Advanced monitoring capabilities
- Expanded compliance certifications (SOC 2, ISO 27001)
- Additional security automation
Reporting Security Issues
If you discover a security vulnerability, please report it to us at [email protected]. We will investigate all legitimate reports and do our best to quickly fix the problem.
Please provide:
- A description of the issue
- Steps to reproduce if applicable
- Any relevant logs or screenshots
- Your contact information for follow-up
We appreciate your help in keeping Iaptic secure.